Is Brokering Moves Illegal?

Interstate Moving Brokers Can and Are Held Civilly and Criminally Liable

Is brokering moves illegal? If you’re a moving broker, have ever considered becoming a broker or your moving company works with brokers there are some important facts that you need to be aware of. Although brokering moves itself is not illegal, there are many actions of the broker that can be illegal. As a moving broker or a carrier who works with brokers, it’s crucial to understand the details of these laws.

In the book: Interstate Moving – Consumer Protection and Legal Compliance Guide, moving industry attorney Michael Garcia writes about all laws and regulations for interstate moving companies. In the book, he also outlines all of the laws and regulations that apply to moving brokers and the carriers that work with them. Continue reading…

Moving Company CRM Software Benefits

Plus a List of Moving Company CRM Software Companies

I’m really surprised how many moving companies out there are not using a moving company CRM software to run their business. CRM which stands for customer relationship management is a software designed to keep your business organized. In the moving business, there are many moving parts so it’s crucial that you have a centralized place for all your customer’s information. So if you’re on the fence about getting a moving company CRM software, here are 10 benefits that will help you decide. Continue reading…

7 Pillars of Moving Company Marketing Success

Where You Should Focus When It Comes To Marketing

With so many things to focus on when running your moving company, it’s helpful to have a set of guiding principles or “pillars” to remind you what’s important for each department. Marketing is no different. The problem is that marketing is constantly changing, what works today may not work tomorrow. That’s why I created a list of the key areas and where you should focus when dealing with marketing for my moving companies. Here’s my list, 7 Pillars of Moving Company Marketing Success. Continue reading…

Misconceptions About Sales By Moving Companies

What Your Customers Really Want

Selling is a crucial piece of any business. Without a consistent flood of new customers, your business will constantly be struggling to survive. The problem is some people have the wrong idea about sales and what it means to have an effective sales operation in their moving company. In this post, I’m addressing four misconceptions about sales by moving companies. It’s important to have a good relationship with sales and how it relates to your company.

Continue reading…

Build a Moving Company Sales Script

5 Reasons Why You Must Have a Sales Script

In this week’s episode, I share with you 5 reasons why you must have a sales script for your moving company and how to go about building it. This is one of the most important components of building a moving sales machine for your company. If you want to increase sales and ensure compliance you need to have a moving company sales script. Continue reading…

Video Estimating Apps for Moving Companies

Start Giving "Visual" Estimates From Your Office With These 2 Apps

Giving an accurate estimate is a huge part of a successful move, you know that. Without an accurate estimate, you are likely to have problems on the move. Although you can get an accurate estimate over the phone, on-site estimates have always been the best way to get to most accurate estimate. Nowadays, movers have another option. Video estimates! In the episode, I share cool new video estimating apps for moving companies to give accurate estimates without leaving your office. Continue reading…

Why Your Sales Team is Not Following Up

Follow Up is the Key to Booking More Moves

If you want to book more moves for your moving company, you must follow up! There are new leads that need to be followed up on and there are customers that have been given an estimate that need to be followed up with. Follow up is the key to increased sales. So why is your sales team not following up to close the deals and book more moves? Continue reading…

Charge More Money for Your Moving Services

Sell Value and Service, Not Price

The moving business is one of the most competitive businesses there is. You have companies out there advertising ridiculously low prices. The worst thing you can do is try to compete with them on price. It’s better to charge more money for your moving services.

One of the best decisions I made was to raise our prices to the high end of our local markets. I was a little nervous at first. I was concerned that we would lose a ton of business, and we did lose some. But I didn’t care! Do you know why? Continue reading…

Go Pound the Pavement

Start Networking With Those Who Can Refer You Moves

Is someone from your company going out and pounding the pavement? Are you networking with people that can refer moves to your company? Are you doing it consistently? If not, you should make this part of your marketing initiative. Continue reading…