What to Do on Every Call at Your Moving Company

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Summary

In this video taken at the Moving Sales Academy 3-day seminar, Louis Massaro teaches what you need to do on every call at your moving company.

The first purpose of every call is to book the move.

  • “Be enthusiastic and cheerful with an audible smile. The customer should hear you smiling on the other end of the phone.”
  • “It’s not that hard of a sale. It’s really just great customer service. Giving them the answers to all the questions they have and then asking for the business.”
  • “If you’re not excited about your service, your potential customer is not going to be excited about doing business with you.”
  • “Never, ever, ever bad mouth the competition.”
  • Watch the video to get the full training.

HOT NEWS & DEALS!

  1. Mark Your Calendar!! Moving CEO Virtual Summit
    Join us for the Moving CEO Virtual Summit, October 15th – 17th, 2020! Three empowering days where I show you EXACTLY HOW to master the mindset, achievement strategies, and business skills used by the world’s most successful moving company owners! GET YOUR TICKETS NOW for this LIVE INTERACTIVE EVENT!! Click here to register.
  2. FREE Access to Moving Operations Training Course!
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  3. Latest Instagram!
    Check out @LouisMassaro for new announcements, valuable tips, and enlightening videos to take your moving company to the NEXT LEVEL!

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