What to Do on Every Call at Your Moving Company

Summary

In this video taken at the Moving Sales Academy 3-day seminar, Louis Massaro teaches what you need to do on every call at your moving company.

The first purpose of every call is to book the move.

“Be enthusiastic and cheerful with an audible smile. The customer should hear you smiling on the other end of the phone.”
“It’s not that hard of a sale. It’s really just great customer service. Giving them the answers to all the questions they have and then asking for the business.”
“If you’re not excited about your service, your potential customer is not going to be excited about doing business with you.”
“Never, ever, ever bad mouth the competition.”
Watch the video to get the full training.

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