Are You Spot Checking Moves?

[fb_button]

  ► Get This Episode On iTunes

SUMMARY

In this video, Louis Massaro explains why you should be going out to the job site and spot-checking moves in your moving company.

  • Spot checking moves is crucial to ensure the quality of your operations.”
  • Sometimes we forget that the frontline of our business is our movers. They’re the ones that go out there, they do the move. That’s the service that we’re selling, that’s the service that we’re providing.”
  • Make yourself a checklist for the things you want to make sure get done consistently on every move.”
  • Use spot checks as an opportunity to show the customer that, as a company, you’re there for them.”
  • Make sure you acknowledge good work. It doesn’t have to be a big courageous act, just acknowledge the things that you asked them to do that they’re doing. It shows that you’re paying attention and it shows that you care.”

HOT NEWS & DEALS!

  1. FREE Access to Moving Operations Training Course!
    Get Louis’s $500 Moving Operations Training course as part of his 14-day FREE trial in the Moving CEO Business Program. Optimize your moving company’s operation now! TRY IT OUT! Click here for details.
  2. Recession-Proof Moving Company Masterclass!
    Want a moving business that consistently generates high profits and allows you the freedom to enjoy your life? Try Louis’s 7-Day Recession-Proof Moving Company Masterclass for $1 now! Click here to learn more.
  3. Latest Instagram!
    Check out @LouisMassaro for new announcements, valuable tips, and enlightening videos to take your moving company to the NEXT LEVEL!

RELATED POSTS

Increase Profits: Tighten Up Your Moving Operations

Start Working ON Your Moving Company – Not IN It

Mover Recruiting Process [Download]

How Successful Moving Companies Handle The “Off-Season”

7 Pillars of Moving Company Marketing Success

Please note: I reserve the right to delete comments that are offensive or off-topic.