Increase Profits: Tighten Up Your Moving Operations

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SUMMARY

In this video, Louis Massaro shares how you can be increasing profits (or losing money) based on how you’re running your moving companies operations.

  • Moving crew management: “Have you ever caught movers working off the clock?”
  • Equipment management: “Have you ever had a customer call and say the movers left a dolly here? Think about all the customers that didn’t call to say they left a dolly here.”
  • Money management: “Do you reconcile the bank account every single month or do you assume because the dispatcher closed out the job the money is in the account?”
  • Customer satisfaction: “When you get 5-star reviews it helps your conversion rate. It’s much easier to sell when you’re 5-stars on Yelp.”
  • Claim reporting: “Figure out what’s getting damaged, who are the people damaging it, pull them aside and say let’s teach you how to handle these flat screens, let’s teach you how to handle these glass tops and marble tops.
  • Watch the video to get the full training.

 

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  1. Free Training!
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  3. Three Day LIVE Seminar!
    Join us October 5th-7th, 2018 for Moving Sales Academy LIVE! This 3-day event will give you the tools, strategies and best practices to take your moving company to the next level. Develop a rock-solid sales process, maximize your marketing, dominate online marketing, stay compliant with moving laws and master your business! Click here for tickets, venue and a list of guest speakers. 
  4. Latest Instagram!
    I’m releasing a new podcast on #TheMovingMasteryPodcast. Watch my Instagram for announcements.

 

RELATED POSTS

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How to Deal with Damage Claims from Moves

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Train Your Movers in Customer Service

5 Keys to Hiring Movers for Your Moving Company

 

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